DOING OUR PART
TO KEEP YOU SAFE WHILE SHOPPING FOR A NEW OR USED RV
COVID-19 CONTACTLESS SALES PROCESS
An update for our valued customers:
Our sales department is now open! However, with COVID-19 we are selling units at an incredibly fast rate & nearly sold out on inventory. We won't be able to get more for several months with the factories so backed up with the shutdown, so if you see something you like, act fast before they are gone! We can take pre-orders now as well!
Here’s how we can assist you:
SALES – Our Internet Sales Department is open. Please contact us with any of your RV inquiries! Here’s how:
Shop on our website: & choose an RV. If you see an RV & would like a video walk through, please feel free to ask your sales rep.
You may also visit our dealership for a contactless shopping experience. All units unlocked daily from 9am-8pm. Please wear a mask & sanitize your hands while shopping on our lot.
Contact our sales staff - text at 989.323.1012 or email -
Put the RV on hold & secure your purchase with a minimum of $500.00 non refundable deposit. This can be done over the phone with a Visa, Master or Discover card.
If you have a trade in, simply send us the year/make/model/vin# and tell us the condition/issues of your trade in. Photos always help. As well please let us know your pay off amount if you still have a loan on the RV.
Fill out a credit application on our website & text or email a photo of your drivers license front & back to 989.323.1012 or firstname.lastname@example.org.
Make final arrangements to pick up your new RV & sign all final closing documents.
Unit will then be prepped & fully cleaned/sanitized by one of our prep staff members.
On your scheduled pickup day we will do a socially distanced walk through demo orientation & hitching setup in person (masks & gloves worn by everyone) we can also do a virtual walk through demo orientation with FaceTime, Skype, Zoom or any other video chat if you feel more comfortable that route.
We thank you for your patience and understanding during this time. Your safety & the safety of our staff is our #1 concern. We will do everything we can to make this a very easy & fun process.
The Carlton Family
JUST A VERY SMALL SAMPLE OF OUR COVID-19 CUSTOMERS