DOING OUR PART  

TO KEEP YOU SAFE WHILE SHOPPING FOR A NEW OR USED RV

COVID-19 CONTACTLESS SALES PROCESS

An update for our valued customers:

At Carlton Camping Center, we are committed to ensuring a safe and healthy environment for our customers and employees. We’ll continue to take extra measures to keep our facilities clean and safe for everyone. 

Steps we are taking to protect you:

  • We require all customers & employees to wear a mask/face covering at all times while at our dealership.

  • Employees are required do a temperature check twice a day.

  • Masks, gloves, face shields & hand sanitizer is provided to all employees and available to any customer who may need.

  • Several hand sanitizer stations are set up through out the dealership, as well as in every sales/finance office.

  • Employees are not allowed to come to work if they are feeling any sickness.

  • Staff is working from home whenever possible, including members from sales, finance, marketing, administrative, & warranty.

  • High contact items such as door knobs, countertops, restrooms & phones are cleaned at the end of each day.

  • Plexiglass shields are in place at the register to protect employees.

  • Curbside assistance is available for anyone not wanting to come into our store.

  • Sales are helping the majority of customers virtually via Facebook, Email, Website, YouTube, Zoom, Text Messages & more.

Our sales department is open! However, with COVID-19 we are selling units at an incredibly fast rate & nearly sold out on inventory, units are generally selling before they ever arrive to our lot. We won't be able to get more for several months with the factories so backed up, so if you see something you like, act fast before they are gone! We can take pre-orders now as well! Don't wait to pre-order, production is currently taking about 10-12 weeks, so order now & get your unit in time for camping season!

Here’s how we can assist you:

SALES – Our Internet Sales Department is open. Please contact us with any of your RV inquiries! Here’s how:

  • Shop on our website: www.carltoncampingcenter.com & choose an RV. If you see an RV & would like a video walk through, please feel free to ask your sales rep. 

  • You may also visit our dealership for a contactless shopping experience. All units unlocked daily from 9am-8pm. Please wear a mask & sanitize your hands while shopping on our lot. 

  • Contact our sales staff - text at 989.323.1012 or email - justin@carltoncampingcenter.com

  • Put the RV on hold & secure your purchase with a minimum of $1,000.00 non refundable deposit. This can be done over the phone with a Visa, Master or Discover card. 

  • If you have a trade in, simply send us the year/make/model/vin# and tell us the condition/issues of your trade in. Photos always help. As well please let us know your pay off amount if you still have a loan on the RV.

  • Fill out a credit application on our website & text or email a photo of your drivers license front & back to 989.323.1012 or justin@carltoncampingcenter.com.

  • Make final arrangements to pick up your new RV & sign all final closing documents.

  • Unit will then be prepped & fully cleaned/sanitized by one of our prep staff members. 

  • On your scheduled pickup day we will do a socially distanced walk through demo orientation & hitching setup in person (masks & gloves worn by everyone)  we can also do a virtual walk through demo orientation with FaceTime, Skype, Zoom or any other video chat if you feel more comfortable that route.

We thank you for your patience and understanding during this time. Your safety & the safety of our staff is our #1 concern. We will do everything we can to make this a very easy & fun process. 

Sincerely,

The Carlton Family

 

JUST A VERY SMALL SAMPLE OF OUR COVID-19 CUSTOMERS

PLEASE

WEAR A MASK

WHILE AT OUR DEALERSHIP

CONTACT US

VISIT US

STORE HOURS

PHONE | 989.845.3189

FAX | 989.845.7062

15775 S. OAKLEY RD

CHESANING, MI, 48616

MON-FRI | 9am-5pm

SAT | 9am-2pm